Shipping

Processing Time

Orders typically ship within 3–5 business days, excluding weekends and holidays.

During peak seasons or promotions, processing times may be slightly longer. Once your order ships, you’ll receive a confirmation email with tracking information.

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Shipping Carriers & Rates

We ship using UPS, USPS, and FedEx, selected at our discretion.

• Weight-based shipping is calculated at checkout

Any delivery dates or times shown at checkout are estimates only and are not guaranteed.

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Local Pickup

FREE local pickup is available in Casa Grande, AZ.
Simply choose the local pickup option at checkout. You’ll receive instructions once your order is ready.

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Order Cancellations

Orders may be canceled within 5 hours of placing the order.
After this window, orders are processed and can no longer be canceled.

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Shipping Responsibility & Insurance

Once an order has shipped, it is outside of our control.

• Orders shipped First Class do not include insurance

• If you would like your package insured, please select Priority Shipping at checkout

We strongly recommend choosing Priority Shipping if insurance coverage is important to you.

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Delivery Delays, Lost, or Stolen Packages

While we are not responsible for lost or stolen packages, we’re always happy to assist you in trying to locate your shipment.

If your package has not arrived within 5 days of the expected delivery window, please contact us immediately. Unfortunately, we are unable to assist with locating packages that were delivered weeks or months prior.

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Incorrect Shipping Addresses

Orders are shipped to the address provided at checkout. Please double-check your shipping details before placing your order.

We are not responsible for orders shipped to an incorrect address, and refunds or replacements will not be offered in these cases. If an order is returned to us due to an incorrect address, the customer will be responsible for shipping costs to resend the order.